An order management system (OMS) is an integrated software application that allows organizations to handle sales orders from customer receipt through delivery completion.
It synchronizes customer information across various sales channels to facilitate end-to-end visibility into sales details throughout the complete journey.
An OMS helps organizations control the holistic order journey productively, from the time a client order management system initiates an order to its successful delivery and required return.
It automates inventory management by supplying real-time reporting on inventory counts and order data, empowering enterprises oms to improve their shipping oms processes and improve shopper retention.
An effective OMS connects with other enterprise systems like website platforms, inventory management systems, ERP software, and shipping carriers to power a seamless order fulfillment system from initiation to finish.